HR Cluster Status

Real-time availability and incident history for HR Cluster.

Components

Customer-facing

Workspace App Operational

The workspace where managers plan and administer work.

90 days ago 30 days ago 100.000% uptime · no downtime Today

Started monitoring 2026-08-18 · 60 d 20 h of data

100.0% 24 hours

100.00% 7 days

100.00% 30 days

100.000% 90 days
Login Operational

Signing in to HR Cluster.

90 days ago 30 days ago 100.000% uptime · no downtime Today

Started monitoring 2026-08-17 · 61 d 20 h of data

100.0% 24 hours

100.00% 7 days

100.00% 30 days

100.000% 90 days
Scheduling Operational

Shifts, rosters and shift signup.

90 days ago 30 days ago 100.000% uptime · no downtime Today

Started monitoring 2026-08-19 · 60 d 2 h of data

100.0% 24 hours

100.00% 7 days

100.00% 30 days

100.000% 90 days
Forms Operational

Registration and custom forms.

90 days ago 30 days ago 100.000% uptime · no downtime Today

Started monitoring 2026-08-19 · 60 d 2 h of data

100.0% 24 hours

100.00% 7 days

100.00% 30 days

100.000% 90 days
Notifications Operational

Outgoing email, including shift reminders.

90 days ago 30 days ago 100.00% uptime · no downtime Today

Started monitoring 2026-08-19 · 60 d 0 h of data

100% 24 hours

100.0% 7 days

100.0% 30 days

100.00% 90 days

Infrastructure

Queue Worker Operational

Background jobs such as reminder emails. A fault here delays work rather than taking the platform offline.

90 days ago 30 days ago 100.000% uptime · no downtime Today

Started monitoring 2026-08-18 · 61 d 1 h of data

100.0% 24 hours

100.00% 7 days

100.00% 30 days

100.000% 90 days
File Storage Operational

Uploads, documents and attachments.

90 days ago 30 days ago 100.000% uptime · no downtime Today

Started monitoring 2026-08-19 · 60 d 4 h of data

100.0% 24 hours

100.00% 7 days

100.00% 30 days

100.000% 90 days
Database Operational

The data store behind every feature.

90 days ago 30 days ago 100.000% uptime · no downtime Today

Started monitoring 2026-08-17 · 61 d 20 h of data

100.0% 24 hours

100.00% 7 days

100.00% 30 days

100.000% 90 days
Clockwork Operational

Clocking in and out, including the PIN terminal.

90 days ago 30 days ago 100.000% uptime · no downtime Today

Started monitoring 2026-08-18 · 61 d 6 h of data

100.0% 24 hours

100.00% 7 days

100.00% 30 days

100.000% 90 days

External registries

Vehicle lookup (Statens vegvesen) Operational

Registration-number lookup for vehicles and deliveries via Statens vegvesen. Manual entry is unaffected.

90 days ago 30 days ago 99.52% uptime · 3 h 07 min downtime Today

Started monitoring 2026-09-21 · 26 d 21 h of data

100% 24 hours

100.0% 7 days

99.5% 30 days

99.52% 90 days
Company lookup (Brønnøysundregistrene) Operational

Organisation-number lookup for suppliers via Brønnøysundregistrene. Manual entry is unaffected.

90 days ago 30 days ago 100.00% uptime · no downtime Today

Started monitoring 2026-09-21 · 26 d 21 h of data

100% 24 hours

100.0% 7 days

100.0% 30 days

100.00% 90 days

Measured automatically every 60 seconds. Last calculated 2026-10-18 19:33:02 UTC

Recent history

08.10.26

Vehicle lookup (Statens vegvesen) outage Resolved

Automatically detected 2026-10-08 12:59 UTC · recovered 2026-10-08 16:06 UTC · lasted 3 h 07 min

No incident was published for this.
14.09.26

Users and Sessions import pages did not load Resolved

Between 00:57 and 01:27 CEST on 15 September the Users import and the Sessions import pages under Settings did not load for accounts with both the Locations and the Projects module enabled: opening either page returned an error. The import overview, the Shifts, Assignments and Production Plan imports, and the rest of the workspace were not affected. The cause was a change that had just been deployed; it was corrected with a further deployment. No data was affected.
14.09.26

Production Plan page did not load Resolved

Between 18:09 and 20:25 CEST on 14 September the Production Plan page in the workspace did not load: opening it, or any of its tabs, returned an error. Plan Live links, the morning briefing, the plan exports, Deliveries and the rest of the workspace were not affected. The cause was a change that had just been deployed; it was corrected with a further deployment. No data was affected.
24.07.26

Clock-in unavailable for unscheduled sessions Resolved

Between 24 July 21:20 UTC and 27 July 07:18 UTC, clocking in without a scheduled shift failed with an error message. Clock-in from a scheduled shift, QR clock-in and clock-out were not affected. No time records were lost or altered: affected attempts were rejected rather than saved incorrectly, so no sessions need correcting. The cause was a defect in a change released on 24 July. It is fixed and verified in production, and automated checks now cover it.
07.05.26

Database connectivity incident Resolved

Between approximately 14:42 UTC and 14:55 UTC, HR Cluster experienced a partial production outage affecting login and workspace availability. Following a scheduled infrastructure resize of the primary database node, the database server lost outbound DNS resolution due to a boot-time private-route initialization failure. MariaDB attempted reverse-DNS lookups on incoming application connections, causing connection handshakes to stall and PHP worker pools to exhaust.